Shipping & Delivery

Last Updated: January 1, 2024
 

We provide STANDARD SHIPPING on all orders.

Shipping Method              Costs           Shipping Time
Standard Shipping         £2.99        5- 12 business days
 
  • Orders over £39.00 are delivered free This offer allows you to save on shipping costs when making larger purchases
 

Handling Time:

We aim to process and dispatch all orders within 0-1 business days (Monday to Friday).

Transit Time:

The transit time for your order is estimated to be 5-12 business days (Monday to Friday), depending on your location.

Order Cut-Off Time:

Orders received before 5:00pm (GMT) Greenwich Mean Time (London) 
will be processed on the same day. Orders received after this time will be processed on the next business day.

 

Delivery Terms:

At our establishment, we rely exclusively on the esteemed services of Royal Mail for all our deliveries. With a commitment to efficiency and reliability,
we entrust the transportation of our goods to the reputable and well-established courier service provided by Royal Mail.

Delivery Delay

Should a delivery delay occur for any reason, rest assured that we will get in touch with you promptly.
As a customer, you retain the right to cancel the purchase in the event of significant delivery delays.

Shipping address

Please make sure that you have provided the correct and current address for shipping and delivery. You may use P.O. boxes as your shipping address. But certain items can only be delivered to physical addresses. Large products, valuables, perishables, products with age-based restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. Sellers may also indicate in the product listings that they are unable to ship products to P.O. boxes. Items cannot be delivered to security-restricted areas such as military bases.

Order Journey

1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.

2) You’ll receive a shipment notification message that will provide you with the estimated delivery time for each package once it is shipped. We will also provide you the tracking number when it is ready. You can view this estimated delivery time under each package in your order history at the same time.

3) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Kindly check the tracking information for the latest and most accurate delivery date.

Issues regarding delivery

If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, 
please contact our customer service immediately and within 90 days of the order date.