We aim to process and dispatch all orders within 0-1 business days (Monday to Friday).

All our prices are inclusive of VAT and are denoted in British pounds (GBP). The total amount to be paid is clearly presented at the checkout.

Accepted Payment Methods

• Google Pay & Apple Pay: We are pleased to offer Google Pay and Apple Pay as convenient, secure payment methods. Opting for these services means seamless transactions directly from your smartphone. By selecting Google Pay or Apple Pay, you acknowledge and agree to abide by their respective terms and conditions, ensuring a secure and efficient paymentexperience.
• PayPal: For those who prefer the trusted environment of PayPal for online transactions, we readily accept payments through this platform. Please ensure you have a valid PayPal account. By using PayPal, you agree to comply with PayPal’s user agreement, which guarantees a safe and reliable transaction process.
• Klarna: To cater to diverse financial needs, we provide flexible payment solutions through Klarna. This includes options to pay later or in installments, offering you the convenience to shop without immediate financial pressure. Usage of Klarna’s services is governed by Klarna’s terms of service, which you agree to upon selecting this payment method.
• Credit and Debit Cards: We accept a range of cards, including Visa, Mastercard, and Maestro, for those who prefer traditional credit or debit card transactions. We ensure that all card payments are subject to strict validation and authorization by both the card issuer and Party Fantasy, as part of our commitment to maintaining the highest levels of security and fraud prevention.

Yes absolutely! We go out of our way to ensure that your details are kept safe. Check out our Privacy Policy 
for more details or call us if you have any concerns.

• Our standard delivery charge is £2.99 GBP (inclusive of VAT) is applicable to all orders.
• Orders over £39.00 are delivered free This offer allows you to save on shipping costs when making larger purchases

The transit time for your order is estimated to be 5-12 business days (Monday to Friday), depending on your location.

Whilst we do endeavour to keep our online store stock information as accurate as possible, some times we do run low or even out of stock completely due to unexpected large orders. We’ll let you know immediately if this is the case and also when we expect our new stock. If this new delivery date doesn’t suit you, we’ll try to find a suitable substitute or refund you for this out of stock item.

We hope that you will be delighted with all the goods you receive, but if for any reason you are dissatisfied, simply contact us to arrange to return the items within 30 working days after receipt. We can only accept the return of goods if they are unopened unless they are received damaged.
Please see our Terms & Conditions for full information on our returns policy.

Yes of course! Just give us both addresses on check out, in the relevant boxes.

If you’re having trouble paying by credit card, it may just be that you need to activate this facility with your issuing bank. If its still not working please email us at Support@partyfantasy.co.uk